Privacy policy

Last updated: June 25, 2025

This Privacy Policy describes how myzflipcase.com (“we”, “our”, or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

Email: contact@myzflipcase.com
Phone: +1 (302) 329-5629
Support: 24/7
Shop Address: 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County, USA

Collecting Personal Information

Note on Tracking: Some tracking tools (like pixels or tags) may begin collecting data automatically when you visit the Site. Where legally required, tracking only activates after cookie consent is given.

When you use our Site, we collect various types of data, such as:

  • Device Information: IP address, browser type, time zone, pages visited.

  • Order Information: Purchase history and transaction details.

  • Contact Information: Provided when you reach out for support.

Personal Information We Collect

  • Device Info: Collected automatically to enhance your experience and improve performance.

  • Order Info: Includes your name, shipping/billing address, email, phone number, and payment details (processed securely via Shopify).

  • Support Info: Includes any information you share when contacting our customer service team.

Minors

Our Site is not intended for users under the age of 18. If you’re a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.

Sharing Personal Information

We share your data with trusted service providers like Shopify and third-party platforms to facilitate:

  • Order processing

  • Payment verification

  • Site analytics

  • Advertising and marketing

Third-Party Tracking Tools

We use third-party tracking tools for advertising and analytics, including:

  • Meta Pixel (Facebook/Instagram)

  • Google Ads Conversion Tracking

  • TikTok Pixel

  • Pinterest Tag

These tools may collect behavioral data and help us track conversions.

Behavioral Advertising

We use your data to offer personalized ads and product recommendations based on your activity.
Manage your ad settings here:

Lawful Basis (GDPR)

If you’re in the EEA, we process your personal data on the following legal bases:

  • Your consent

  • Fulfilling a contract

  • Compliance with legal obligations

  • Our legitimate interests

  • Protection of vital interests

Retention

We retain your data only as long as needed for business operations or until you request its deletion.

Automated Decision-Making

We do not use automated decision-making that significantly affects you. Shopify may use limited automation for fraud prevention.

Selling Personal Information

We do not sell your personal information for money.
However, we may share information with advertising partners, which may be classified as “sharing” under regulations such as the CCPA.

Your Rights

For EU/EEA Residents (GDPR):

  • Access your data

  • Correct or update it

  • Request deletion

  • Request data transfer

For California Residents (CCPA):

  • Know what data we collect

  • Request deletion

  • Request correction

  • Appoint an authorized agent

To exercise any of these rights, contact us at contact@myzflipcase.com.

Cookies

We use cookies for:

  • Essential site functions (e.g., shopping cart, checkout)

  • Performance and analytics (e.g., Google Analytics)

  • Marketing and retargeting (e.g., Meta, TikTok, Pinterest)

You can manage cookies through:

Do Not Track

Our site does not respond to Do Not Track (DNT) signals, as there is no industry standard for compliance at this time.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be announced on this page with an updated revision date.

SMS Marketing

If you opt in to receive SMS messages, we may send you updates regarding:

  • Orders

  • Promotions

  • Abandoned cart reminders

SMS data is shared only with our SMS provider and is never sold.

Manage Your Preferences

You may opt-out of interest-based ads or update your privacy preferences through the platforms listed above.

Questions or Complaints

To access, update, or delete your personal data or to file a complaint, please contact us at:
📧 contact@myzflipcase.com