Shipping policy
Last updated: 05 June 2025
This Shipping Policy applies to all orders placed through myzflipcase.com. By placing an order on our store, you agree to the terms outlined below.
Domestic Shipping Rates and Estimates (USA)
We provide free standard shipping for all orders within the United States.
Where Do We Deliver?
We currently ship to the USA, United Kingdom, Canada, Australia, New Zealand, Europe, Ireland, Middle East, Asia, and South America.
Delivery Timeframes
🕒 Handling Time:
Orders are processed within 1–2 business days (excluding weekends and holidays). We ship between Monday–Friday.
📦 Transit Times by Region:
🇺🇸 USA, 🇬🇧 UK, 🇨🇦 Canada, 🇦🇺 Australia, 🇳🇿 New Zealand
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Premium Shipping: 4–12 business days
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Free Shipping: 7–21 business days
🇪🇺 Europe & 🇮🇪 Ireland
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Premium Shipping: 4–12 business days
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Free Shipping: 6–15 business days
🌍 Middle East
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Premium Shipping: 3–10 business days
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Free Shipping: 5–12 business days
🌏 Asia
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Premium Shipping: 11–23 business days
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Free Shipping: 12–30 business days
🌎 South America
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Premium Shipping: 11–23 business days
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Free Shipping: 12–30 business days
Change of Address
We cannot modify your shipping address once the package is in transit.
If you need to change your delivery details, please contact us within 24 hours of placing your order at:
📧 contact@myzflipcase.com
📞 +1 443-300-1401
Order Cancellations
If you change your mind before your order is shipped, we can cancel it.
Please contact us as soon as possible.
If the order has already been dispatched, please refer to our Refund Policy.
Tracking Your Order
Once your order is shipped, you will receive a tracking number by email.
Please allow up to 48 hours for the tracking information to become active.
If you have not received your package within 5–8 business days of receiving your tracking number, contact us with your name and order number so we can assist.
Parcels Damaged in Transit
If your package is visibly damaged upon arrival, please refuse delivery and notify us immediately.
If the package is left at your address without your presence and is damaged, contact us right away for support.
Contact Information
Trade name: My Z Flip Case
Email: contact@myzflipcase.com
Phone: +1 (302) 329-5629
Support: 24/7
Shop Address: 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County, USA